terms and conditions & privacy policy

Terms and Conditions

1. Acceptance of Terms

By accessing and using the AppliancePro Tech website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Services

AppliancePro Tech provides professional appliance repair services for residential customers in Englewood NJ and the surrounding areas. We reserve the right to refuse service to anyone for any reason at any time.

3. Service Appointments

All appointments are subject to technician availability. We make every effort to arrive within the scheduled time window. AppliancePro Tech is not responsible for delays caused by traffic, weather, or other circumstances beyond our control.

4. Diagnostic Fee

A diagnostic fee is charged for every service visit. This fee covers the cost of our technician traveling to your location and assessing the issue with your appliance. This fee is non refundable regardless of whether you choose to proceed with the repair.

5. Estimates and Pricing

All repair estimates are provided after a thorough diagnostic assessment. Final pricing may vary depending on the parts and labor required to complete the repair. We will always communicate any changes in pricing before proceeding with the work.

6. Parts and Labor

AppliancePro Tech uses quality replacement parts for all repairs. We are not responsible for delays caused by parts availability or manufacturer back orders. Labor is performed by trained and experienced technicians.

7. Warranty

We stand behind our work. All repairs completed by AppliancePro Tech come with a limited warranty on parts and labor. Warranty terms vary depending on the nature of the repair and the parts used. Please ask your technician for specific warranty details at the time of your service.

8. Limitation of Liability

AppliancePro Tech is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

9. Changes to Terms

AppliancePro Tech reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website or services following any changes constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at [email protected].

Privacy Policy

1. Introduction

AppliancePro Tech is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal information when you interact with our website or contact us for service:

Full name, phone number, and email address. Home or service address. Appliance information and service details. Payment information processed securely through our payment provider.

3. How We Use Your Information

We use the information we collect to schedule and complete appliance repair services, communicate with you regarding your appointment or service, send follow up messages or service reminders, improve our website and service offerings, and process payments securely.

4. Information Sharing

AppliancePro Tech does not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, provided they agree to keep your information confidential.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our website. You may choose to disable cookies through your browser settings, though this may affect certain features of our website.

6. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third Party Links

Our website may contain links to third party websites. AppliancePro Tech is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third party sites you visit.

8. Your Rights

You have the right to request access to the personal information we hold about you, request corrections to any inaccurate information, and request that we delete your personal information, subject to any legal obligations we may have to retain it.

9. Changes to This Policy

AppliancePro Tech reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].